ICT Procurement works best with a supplier who is impartial, interested in your long-term success, has strong vendor relationships, and will balance cost against quality. Here's how we can help on all fronts.
We work in partnership with select hardware and software industry leading manufacturers and have top accreditations with some of the largest ICT brands in the world. Our staff are fully equipped with the most up-to-date knowledge, experience, and technical skills to help you make the right decision when choosing new IT equipment for your business. We have the experience and expertise to handle your complete procurement process, from consultation right through to product supply. We can even assist with configuration, installation and on-going IT support if required.
We can identify, procure and supply your full range of ICT services, solutions and systems around:
Telephone systems, VoIP handsets, PBXs and accessories, PDAs, Mobile Devices and smart phones from various high end manufacturers. Call center systems, Voice and video call conference, Network surveillance Cameras etc.
Satworks Africa leverages the highly flexible nature of VSAT networks to meet the demands of SMEs, multinational corporations, government organizations and other network and communications providers with our cost-effective, bespoke VSAT solutions.
With immediate accessibility and continuous transmission, VSAT networks can be expanded as your requirements evolve.
Our expert technical team and industry-leading partners can create solutions for even the most unique specification including point-to-point links to fixed or portable stations as well as point-to-multipoint star or mesh configurations with multicast capability using products such as; Airspan, Radwin, Mikrotik & Ubiquiti Pindoor and outdoor devices.
Virtualisation is now a well-proven technology, whether it be server consolidation, achieving business continuity through high availability, or supporting mobility through remote desktops (VDI, RDP etc.). The benefits are well understood. We have significant experience in the planning, design, implementation and support of virtualised environments using solutions, such as Citrix, VMWare, and we specialise in Microsoft Hyper-V technology.
It is easy to say, but we understand that we are a customer service organization first and foremost, before we are a technology-driven company. It does not matter how clever the technologies or our technical skills are, without you, they mean nothing. You are our number 1 priority.
We encourage our employees to take personal ownership of your IT support and service issues, even if they have escalated the job to a specialist. They work as a team and cross-check with each other, to ensure the task is properly completed.
We stress the importance of communication too. Our technicians all have individual customer service KPIs that mean we are able to report back to you, so you know that you are getting good service and value for money.
We are proud that we invest in the best service management technology available and we do it quickly. While we say that technology should be used to achieve organisational success, we also practice what we preach.
We use cutting-edge service technologies behind the scenes, and this puts us at an advantage over our competitors. We can work optimally with better accuracy and efficiently. Lower running costs for us are passed to you as cost-effectiveness and better service quality