ICT INFRASTRUCTURE

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OUR INFRASTRUCTURE STRATEGY

We can help you with all stages of your ICT infrastructure lifecycle needs from initial planning,implementation right through to post installation support. We offer expert technical advice and consultancy, without the hard sell just independent and transparent assistance that will help you succeed.

WHY YOU SHOULD CHOOSE OUR INFRASTRUCTURE STRATEGY

Operational scenarios >>> read more
We can help to make sure your ICT infrastructure;
  1. Is aligned with your business goals and supports true ROI
  2. Is flexible, scalable and future proof
  3. Is prepared and supported during and after office moves
  4. Ensures business continuity and avoids disruption or disaster
  5. Meets any growth and new business needs you may have
  6. Is prepared for mergers and acquisitions
Service Delivery >>> read more
We can work on our own or alongside your internal technical team to:
  1. Assess how latest technology can be used to help improve business operations.
  2. Identify better ways to get things done,find efficiencies, and make your life easier.
  3. Help design and implement new infrastructure.
  4. Manage and implement infrastructure upgrades.
  5. Remote support for infrastructure through event management.
Our expertise >>> read more
We cover all or any of the following areas:
  1. Cloud solutions and hosting
  2. On-premise and Hybrid infrastructure solutions
  3. Networking and directory configuration/management
  4. Mobility solutions,including VPN and Security
  5. Email systems
  6. Backup, High Availability, SAN,and continuity solutions
  7. Networking, including routing, switching,firewalling and VLANs
  8. Remote monitoring and management solutions
  9. Cabling ,testing, re-cabling, patching, and installations
  10. Connectivity (including broadband and site-to-site private networks)
  11. Telephony solutions ,including integrated PBX replacements, and mobile phones
Installations and Upgrades >>> read more
Whether you are a start-up or an SME, we offer a range of ICT installation and upgrade services to suit all needs, without compromising on technical quality;

Whether you are a business that wants to fully outsource its installation, upgrade or technology refresh, or an internal IT team seeking complimentary skills , we can contribute further technical manpower or expertise to ensure the successful implementation of your project. We look at your needs and future goals first, and without compromising on service quality, identify the solution that best suits you.

Our installation team will take ownership of your project from start to finish , from the initial planning stage, through to management of the project, right down to completion and sign-off. Your assigned Account Manager will work with you for as long as it takes to develop an in-depth understanding of your needs, company work-flow and how your new solution will integrate into existing systems.

What clients say

"We are so much pleased with the equipment supplied. The cost was within our budget line. Your free installation helped us cut off some cost "
Albert US Embassy S.Sudan
"Thank you so much for attending to our support request within such a short period of time. Your Engineer timely identified the problem and made the right recommendations, now Our HQ has approved the purchase of the Transmitters"
Luka Good News Radio Rumbek

Our ICT Infrastructure lifecycle


(1) Review & Audits


(2) Consultation & Design


(3) Procurement & licensing


(4) Planning & management


(5) installation & Configurations


(6) Monitoring & Support

Why choose us

You first,technology second >>> read more

It is easy to say, but we understand that we are a customer service organization first and foremost, before we are a technology-driven company. It does not matter how clever the technologies or our technical skills are, without you, they mean nothing. You are our number 1 priority.

Accountability and ownership >>> read more

We encourage our employees to take personal ownership of your IT support and service issues, even if they have escalated the job to a specialist. They work as a team and cross-check with each other, to ensure the task is properly completed.

We stress the importance of communication too. Our technicians all have individual customer service KPIs that mean we are able to report back to you, so you know that you are getting good service and value for money.

Honesty and professionalism >>> read more
Culture is important to us, our company values are not just paper statements. This is a stimulating and fun place to work. Happy and smart people create better service. Like many providers, we recognise that plain speaking is a key element in your decision-making and ensuring that your technology works for you.
Our efficiencies are a benefit to you >>> read more

We are proud that we invest in the best service management technology available and we do it quickly. While we say that technology should be used to achieve organisational success, we also practice what we preach.

We use cutting-edge service technologies behind the scenes, and this puts us at an advantage over our competitors. We can work optimally with better accuracy and efficiently. Lower running costs for us are passed to you as cost-effectiveness and better service quality

Technology is still important >>> read more
Although we place you first when it comes to our goals and culture, it does not mean that we neglect technology. We are fully committed to accreditation, training and certification. We only partner with the best suppliers too, and work very closely with them to deliver advanced intelligence on the latest technological solutions which we pass onto to you.
We care >>> read more
You will soon get to know the team and your account manager. We will not just be there if something goes wrong or if there is a quick sale in the offering. Because we place so much importance upon our customer service we strive to turn our relationship with you into a true trusted partnership.
Your success is our success >>> read more
Our success comes from you, through us helping you make best use of technology to forge efficiencies of your own, create your own differentiators, be more dynamic and competitive, and ultimately achieve success.